Privacy Policy
This Privacy Notice describes how Puzzlemax, LLC (“Puzzlemax,” “we,” “our,” or “us”) collects, uses, and protects information when you visit **PuzzlemaxLLC.com**, interact with our educational products, or engage with our subscription services. We are committed to safeguarding your privacy and handling all personal information responsibly.
1. Information We Collect
We collect information to operate our website, fulfill orders, support educators, and improve our products. This includes:
- **Personal information** such as your name, email address, mailing address, school or organization, and payment details when you create an account, subscribe to a puzzle series, download educator materials, or contact us.
- **Student‑related information (limited)** — We do not knowingly collect personal information from students. Any educator‑submitted information must comply with your institution’s policies.
- **Usage data** including IP address, browser type, device information, pages visited, and interactions with our site or digital materials.
- **Cookies and tracking technologies** used to remember preferences, analyze site traffic, and support secure checkout.
2. How We Use Your Information
We use collected information to:
- Process orders, subscriptions, and educator toolkit access
- Provide customer support and respond to inquiries
- Improve website performance, product design, and user experience
- Send updates about new products, releases, or educational resources
(only if you opt in)
- Support security, fraud prevention, and compliance
- Analyze how visitors engage with our content to guide future development
3. How We Share Information
We do not sell your personal information. We may share information with:
- **Service providers** who support website hosting, analytics, email delivery, secure payment processing, and subscription fulfillment
- **Shipping and logistics partners** to deliver physical products
- **Legal authorities** when required to comply with law, regulation, or legal process
All partners are required to protect your information and use it only for authorized purposes.
4. Cookies and Tracking
PuzzlemaxLLC.com uses cookies and similar technologies to:
- Maintain secure sessions
- Remember user preferences
- Analyze site traffic and performance
- Support checkout and subscription management
You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to secure your data, no method of internet transmission is completely secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request limits on how your data is used
- Disable cookies through your browser
To exercise these rights, contact us using the information below.
7. Children’s Privacy
PuzzlemaxLLC.com is not directed to children under 13. We do not knowingly collect personal information from children. Educators and parents are responsible for ensuring that any student interactions with our materials comply with applicable laws and school policies.
8. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third‑party websites.
9. Changes to This Notice
We may update this Privacy Notice periodically. The “Last Updated” date will reflect the most recent revision. Continued use of the site after changes indicates acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Notice or how your information is handled, contact:
Puzzlemax, LLC
Email: info@puzzlemaxllc.com
